User manuals for ORISON and AZUR hearing aids

The ORISON CIC hearing aid was designed in collaboration with ENT doctors and developed by specialized engineers. Its performance is guaranteed by the use of selected components, strict production control and rigorous quality tests. The ORISON hearing aid complies with CE standard and carries the CE label.

The ORISON CIC hearing aid provides immediate listening comfort for people experiencing mild to moderate hearing loss. Its Completely-In-the-canal (CIC) position allows it to :

  • Be almost invisible ;
  • Use the natural amplification and spatialization capacities of the auricle.

Thanks to its different silicone eartips, ORISON fits all types of ear canals. ORISON is simple and intuitive to use. ORISON is available without a medical prescription.

A box of ORISON CIC hearing aid contains :

  • 1 ORISON hearing aid (RIGHT or LEFT)
  • 1 start-up 10A Rayovac battery, for immediate use
  • 1 anti-shock storage box
  • 3 CONE silicone eartips in different sizes (1xS, 1xM, 1xL) for an immediate adaptation to the ear canal
  • 3 TULIPE silicone eartips in different sizes (1xS, 1xM, 1xL) for an immediate adaptation to the ear canal
  • 5 wax-guards + 1 insertion tool
  • 1 cleaning brush
  • 1 user manual (FR / ES / EN / IT / PT / DE / PL / NL)
  • 1 care manual (FR / ES / EN / IT / PT / DE / PL / NL)
• Pre-configuration
  • 12 frequency channels
  • Frequency range : 200Hz to 8000Hz
• Smart sound processing system
  • Digital technology
  • HD Crystal Clear© processor
  • Voice amplification : 10dB to 33dB
  • Automatic ambient noise reduction : 13dB
• More
  • Anti-Larsen system
  • Sound processing delay < 0,8ms
  • Sound distortion < 0,2%
  • Low battery indicator
  • CE, ISO 9001, ISO 13485


A : Sound outlet, covered by the "CONE" silicone eartip

B : Vent hole with wax guard

C : Part of the shell that fits into the ear canal

D : Battery compartment, rotation upwards

E : Microphone

F : Volume control with turning wheel

G : Removal (pull-out) string

• Note

The ORISON hearing aid is powered by a 10A battery. A battery is provided with the initial purchase of an ORISON hearing aid for immediate use.

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• Inserting the battery into the ORISON hearing aid

Open the battery compartment by holding the hearing aid between your fingers and gently swing the battery door upwards. Fully open the battery compartment but not force it. Remove the sticker from the new battery. Place the battery into the empty compartment. There is only one way to insert the battery : sticker up.

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• Turning ORISON on / off
  • Turn ORISON on : close the battery door ;
  • Turn ORISON off : open the battery door.

• Note :

The ORISON hearing aid comes with 2 different types of eartips : the "CONE" and the "TULIPE". Each type is supplied in 3 different sizes : S (small), M (medium) and L (large). These eartips are exclusively designed for the OIRSON CIC hearing aid and will not fit other hearing aids.

The silicone eartip has a triple role :

  1. It completely seals the ear canal, to avoid whistling (feedback) ;
  2. It ensures ORISON remains in the ear canal ;
  3. It ensure comfort during use, thanks to the flexibility of the silicone.

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• The CONE eartip

More rigid than the TULIPE eartip, its dome is closed and its handling is very simple. It is easily clipped onto the ORISON hearing aid. The CONE eartip is suitable for most ear canals. It allows you to quickly avoid whistling (feedback), even when you have not yet fully mastered the placement of ORISON in the ear canal.

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• The TULIPE eartip

Particularly flexible, with an open dome, the TULIPE eartip requires a good handle of the ORISON hearing aid. The TULIPE eartip ensures great comfort during use, thanks to the extra-flexibility of the silicone. It is particularly suitable for atypical ear canals (very small or angled).

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• Fitting the eartip (CONE or TULIPE) on the ORISON CIC hearing aid

Choose the type and size (CONE or TULIPE / S, M or L) that suits your ear canal. If the size does not fit your ear canal, the occlusion will not be perfect and the passing air will be amplified, causing a whistling sound. If necessary, carry out several tests with each silicone eartip.

  • To fit the silicone eartip to the device : Hold ORISON between your fingers, position the eartip on the top of the vent hole and gently push the eartip until it fits over the vent hole.
  • To remove the eartip : Hold ORISON between your fingers and gently pull the eartip to separate it from the vent hole.

• Note

ORISON is available :

  • In red for the right ear,
  • In blue for the left ear.

Be sure to insert the right device in the appropriate ear canal.

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• CIC device can be perceived as an "intrusive" device

The difference between a CIC hearing aid and a BTE hearing aid is, among other things, this. A BTE hearing aid can be compared to a pair of glasses (which fit over the nose and ears) whereas a CIC hearing aid can be compared to a contact lens (which fits directly over the eye). Contact lenses are an "intrusive" device, just like the intra-canal hearing aid. This reality sometimes causes difficulties when placing the hearing aid in the ear. This is why we encourage our users to take the time to handle their hearing aid and to use it alone. This handle can be immediate or take few minutes. It's OK. In reality, it is relatively simple. Don't be afraid to put the hearing aid in your ear canal :

  • The silicone eartip prevents any risk of irritation or injury ;
  • As the ear canal narrows, the hearing aid will naturally stop in the ear canal ;
  • The further the hearing aid is inserted into your ear canal, the better you will hear (role of the eartip size).

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• Inserting the RIGHT ORISON (red) into the RIGHT ear

To insert the right ORISON hearing aid into the right ear :

  • Hold the device with your right hand, between your thumb and index finger, with the microphone on top and the pull-out string on the bottom ;
  • Place the canal part of the hearing aid into the ear canal ;
  • Gently pull your earlobe down (or your pinna up, as you prefer) with the other hand, while pushing ORISON in, up to the natural stop, when it feels secure and comforable.

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• Inserting ORISON LEFT (blue) into the LEFT ear

To insert the left ORISON hearing instrument into the left ear :

  • Hold the device with your left hand, between your thumb and index finger, with the microphone on top and the pull-out string on the bottom ;
  • Place the canal part of the hearing aid into the ear canal ;
  • Gently pull your earlobe down (or your pinna up, as you prefer) with the other hand, while pushing ORISON in, up to the natural stop, when it feels secure and comforable.


• Whistling (feedback) when inserting the hearing instrument into the ear

Whistling, throughout the intoduction, is normal : it stops as soon as ORISON is fully and correctly inserted. If the whistling bothers you, leave the battery door open during insertion (ORISON is then switched off and cannot whistle) and close it when ORISON is installed.

If the whistling persists, it may be due to :

  • Inappropriate size of eartip : change it ;
  • The presence of a plug of earwax in your ear canal : consult an ENT doctor to remove it.

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To remove ORISON from your ear canal, gently pull on removal (pull-out) string.

• Note :

At the minimum (10dB), the volume wheel locks and cannot "go any further". It is the same at maximum (33dB). Do not force the wheel on these 2 volume levels, you could damage your hearing aid.

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• Changing the volume :

The ORISON hearing aid amplifies sounds from 10dB to 33dB and automatically reduces ambient noise by 13dB. Initially, the volume is set to the minimum (10dB). Adjust the volume with the metal part of the supplied brush. Position the metal part in the groove located on the volume control :

  • Increase the volume : From left to right (up to 33dB max.) ;
  • Decrease the volume : From right to left (down to 10dB min.).


• Two great enemies of the CIC hearing aid : earwax and moisture

Because of its in-the-ear position, ORISON is subject to moisture and wax, which are naturally present in the ear canal. It is essential that you take special care of your hearing aid. When you are not using ORISON:

  • Open the battery door, to allow any moisture to drain away ;
  • Store ORISON in its shockproof box and close the box, to protect ORISON from any dust deposits.

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• Clean the ORISON hearing aid after each use

During use, earwax is deposited on the hearing aid and the silicone eartip. The sound outlet (vent hole) is located under the eartip and the accumulation of earwax on this part may prevent the device from working properly. To avoid this :

  • Clean ORISON with a dry cloth, to remove duct microorganisms ;
  • Remove the eartip and scrub the vent hole with the brush or a dry cloth to remove earwax deposits. Do not get the vent hole wet, as this may damage the hearing instrument ;
  • Scrub the eartip with the brush. If you do get it wet, make sure it is completely dry before attaching it to the hearing aid.


• Changing the wax guard

If you notice a lack of amplification, even with a new battery, then the vent hole is blocked by some earwax deposits. Even if it is invisible to the eye, this deposit simply prevents sound from leaving the hearing aid. Replace the wax guard with a new one. To do this, take the 5 wax guard cart and the orange tool and follow the steps below.

  • Remove the old wax guard : Insert the tip of the orange tool into the vent hole and remove the wax guard by pulling the tool downwards ;
  • Insert a new wax guard : Take a new wax guard from the cart, position it on the tip of the tool and insert it into the vent hole by pushing the tool up.

• Keep your ear canals clean

Healthy ears produce a waxy substance that can clog your hearing aid. Large wax build-ups can affect the sound quality and cause whisthling. Repeated use of a CIC hearing aid can lead to wax build-ups in the ear canal. This buildups can :

  • Become a wax plug and, by occluding the ear canal, cause a whistling sound when using ORISON. Consult an ENT doctor to remove the earwax plug ;
  • Settle on various parts of the hearing aid and cause malfunction and/or affect the quality of sound reproduction. Make sure your ear canals are kept clean and pay attention to the care of ORISON.
• Waterproofing

The ORISON CIC hearing aid is not waterproof. Remove it before :

  • Taking a shower or going swimming ;
  • Applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc.

If ORISON is exposed to such a product, allow it to dry before turning it ON. Never attempt to dry ORISON with a hair dryer or microwave oven.

• Storage

When you are not using ORISON, turn it OFF and store it in its shock-resistant case.

• Extreme temperature

Do not expose your hearing aid to extreme or prolonged temperatures, ldo not eave it under the sun, in your car, near a radiator, etc.

• Anti-vibration

Do not bump your hearing aids against each other, do not bang them against a hard surface, it could damage them.

• More

Hearing aids won't restore normal hearing or prevent hearing loss from organic conditions ;

Never allow others to wear your hearing aids ;

Keep your hearing aids, parts and batteries out of the reach of anyone who might swallow these items. Never put your hearing device or batteries in your mouth. If a battery or hearing device is swallowed, see immediately a doctor ;

Discard batteries safely ;

Do not wear your hearing aids during X-rays, scans, MRI or other similar imaging procedures.

AZUR is a rechargeable digital mini-BTE hearing aid that consists of a hearing aid for the right ear (AZUR Right) and a hearing aid for the left ear (AZUR Left). AZUR was designed in collaboration with ENT doctors and developed by specialized engineers. Its performance is guaranteed by the use of selected components, strict production control and rigorous quality tests. AZUR is CE certified.

AZUR compensates for presbycusis and provides immediate listening comfort for people with mild to moderate hearing loss. Positioned behind the ear, AZUR is a hearing solution particularly adapted to people with reduced manual dexterity, who reject the CIC hearing solutions or who have atypical auditory canals that do not allow the use of in-the-ear hearing aids. Its handling is simple and intuitive. AZUR allows the user to be perfectly autonomous. AZUR is available without a medical prescription (OTC).

A box of AZUR rechargeable mini-BTE bilateral hearing fitting contains :

  • 1 AZUR rechargeable mini-BTE hearing aid for the RIGHT ear
  • 1 rechargeable mini-BTE hearing aid for the LEFT ear
  • 1 rechargeable storage case
  • 6 soft silicone eartips in different sizes, for an immediate adaptation to the ear canals : 2xS, 2xM, 2xL
  • 1 USB cable for charging
  • 1 cleaning brush
  • 1 cleaning wire
  • 1 user and care manual (FR)

Note : To charge AZUR, a USB plug is necessary and not supplied.

• Charge
  • Time to full charge : 4 to 5 hours
  • Autonomy : 15 to 20 hours
  • Specificity : AZUR hearing aids can be recharged up to 5 times when stored in their charged storage box
• Pre-configuration
  • 12 frequency channels
  • Frequency range : 200Hz to 8000Hz
• Smart processing sound system
  • Digital technology
  • HD Crystal Clear© processor
  • Voice amplification : 12dB to 36dB
  • Automatic ambient noise reduction : 12dB
  • Automatic reduction of sudden noise : Level 5
  • Automatic wind noise reduction : Level 3
• 3 amplification programs
  • Program 1 : Classic
  • Program 2 : Quiet environment
  • Program 3 : Noisy environment
• More
  • Anti-Larsen system
  • Sound processing delay < 87ms
  • Sound distortion < 0,3%
  • Low battery indicator

• Structure of the AZUR hearing aid :

A : Sound tube, reference 2B. It is positioned above the auricle. Its role is to guide the sounds captured by the microphones (B) located on the shell (D) inside the ear (E) after their amplification.

B : Microphones

C : Push button. Several roles :

  • Turn on/off the AZUR hearing aid
  • Change the amplification volume
  • Change the amplification program

D : Shell, bio-medical plastic. It is positioned behind the auricle of the ear.

E : Sound outlet covered with silicone eartip. Fits in the ear.

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• Structure of the rechargeable storage box :

L : Location marked "L" for the AZUR LEFT hearing aid (Left). This is the location to charge the AZUR hearing aid for the left ear.

1L : Indicator light for AZUR LEFT. This light indicates the charging status of the AZUR LEFT hearing aid.

R : Location marked "R" for the AZUR RIGHT hearing aid (Right). This is the location to charge the AZUR hearing aid for the right ear.

1R : Indicator light for AZUR RIGHT. This light indicates the charging status of the AZUR RIGHT hearing aid.

F : Silicone eartip location when store.

2 : Indicator light for the rechargeable box. This light informs about the chargeing status of the rechargeable storage box.

• Note :

To charge your AZUR hearing aids as well as the storage box, you need a plug with a USB port (not supplied).

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• Autonomy :

Count between 4 and 5 hours for a complete charge of the hearing aids and the storage box. A full charge allows 15 to 20 hours of autonomy for the AZUR hearing aids. When the box is fully charged, it can recharge up to 5 times the pair of AZUR.

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• Installation :

Place the left hearing aid in the dedicated location (L) ; place the right hearing aid in the dedicated location (R) ; store the silicone eartips (E) in the dedicated location (F). Close the rechargeable box, to protect your hearing devices. Plug the supplied USB cable into the dedicated location on the bottom of the storage box and connect the USB part of the cable (supplied) to the plug (not supplied). Connect the USB plug to the mains.


• Interpretation of the indicator lights during the load

LEFT light
(1L)

RIGHT light
(1R)

BOX light
(2)

Interpretations
OrangeOrangeOrangeThe 2 devices and the box are loading.
OffOrangeOrangeThe LEFT device is loaded. The RIGHT device and the box are loading.
OrangeOffOrangeThe RIGHT device is loaded. The LEFT device and the box are loading.
OffOffOrangeBoth devices are loaded. The box is loading.
OffOffGreenBoth devices and the storage box are loaded.

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• Charging the hearing aids when the stoagre box is not connected to the mains

When you store the AZUR hearing devices in their storage box (not connected to the mains), they are automatically loading, within the limits of the storage box's charge level. The indicator lights are as follows :

LEFT light
(1L)

RIGHT light
(1R)

BOX Light
(2)

Interpretations
OrangeOrange-Both devices are loading.
OffOrange-The LEFT device is loaded. The RIGHT device is loading.
OrangeOff-The RIGHT device is loaded. The LEFT device is loading.
OffOff-Both devices are loaded.

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• Low battery / charge

When the battery of the AZUR hearing aids is low, the hearing aids emit a warning beep every 5 minutes and may no longer function properly (sound distortion, low amplification). If your hearing aids are not loaded as soon as possible, they stop working (no more amplification). When the AZUR hearing aids and the rechargeable storage box have a very low battery, the indicator lights do not light up anymore. Recharge your hearing aids and their box without delay to avoid any malfunction of your hearing instruments.

• Note :

AZUR hearing aids automatically turn OFF when stored in their rechargeable box and automatically turn ON  when unboxed.

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Turning OFF the AZUR hearing aids :

To turn OFF the AZUR hearing aids, press and hold the push button (C) for more than 5 seconds, until a short music informs you that the hearing aids are OFF.

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• Turning on the AZUR hearing aids :

To turn ON the AZUR hearing aids, press and hold the push button (C) for more than 5 seconds, until 3 beeps followed by a short music informs you that the hearing aids are turned ON.

• Note :

The silicone eartip (E) has several roles :

  • To maintain the sound outlet (located under the eartip) in the ear canal ;
  • To ensure the occlusion of the ear canal in order to avoid any whistling (Larsen) during the use ;
  • To allow comfort during use, thanks to the flexibility of silicone.

For these reasons, it is fundamental to take the time to choose the size of the eartip that fits your ear canal. If the size is not the right one :

  • The sound outlet (located under the eartip) will not be maintained in the ear canal, not allowing a good restitution of the sounds in the ear ;
  • The occlusion of the ear canal will not be ensured, providing a whistling sound (Larsen) during the use of the hearing aid.

The silicone eartip initally comes in 3 sizes : S, M and L. By default, the M size is attached to the hearing aid, as it fits 80% of users. Try it out. If it doesn't fit, choose the smaller (S) or the larger (L) eartip, depending on how you feel.

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• Remove the eartip (E) from the sound tube (A) :

To remove the silicone eartip (E) from the sound tube, hold the tube (A) between your fingers and gently pinch the eartip between the thumb and index finger of your other hand. Pull on the eartip to release it from the tube.

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• Attach the eartip (E) to the sound tube (A) :

To attach the silicone eartip (E) to the sound tube, hold the tube (A) between your fingers, take the tip between the thumb and index finger of the other hand, position the eartip on the tube and push it until it clicks into place on the tube (A). When the eartip is safely attached to the tube, it cannot fall off.

• Note :

The AZUR hearing aid is a mini-BTE. Its bio-medical plastic case (D) is positioned behind the auricle ; the sound tube (A) passes over the auricle and the silicone eartip (E) slides into the ear canal.

• Placing the AZUR hearing aid on the right ear

If you wear glasses : remove them during this step.

  • Take the bio-medical part (D) between the thumb and index finger of your right hand ;
  • Take the silicone eartip (E) between the thumb and index finger of the left hand ;
  • Gently push the silicone eartip (E) into the ear canal and hold it there with the thumb and index finger ;
  • Pass the sound tube (A) over the right ear ;
  • Finish by placing the biomedical part (D) behind the right ear ;
  • Adjust the position of AZUR behind your ear.

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• Putting the AZUR hearing aid on the left ear

If you wear glasses: remove them during this step.

  • Take the bio-medical part (D) between the thumb and index finger of the left hand ;
  • Take the silicone eartip (E) between the thumb and index finger of the right hand ;
  • Gently push the silicone eartip (E) into the ear canal and hold it there with the thumb and index finger ;
  • Pass the sound tube (A) over the left ear ;
  • Finish by placing the biomedical part (D) behind the left ear ;
  • Adjust the position of AZUR behind your ear.

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• Remove the AZUR hearing aid

If you wear glasses : remove them during this step.

  • Carefully remove the bio-medical part (D) from the ear by lifting it upwards, following the direction of the sound tube (A) ;
  • Carefully remove the silicone eartip (E) from the ear canal ;
  • Store the AZUR hearing aid in its rechargeable box.
• Note :

The AZUR hearing aids smartly amplify sounds from 12dB to 36dB. The volume works the same way on the 3 different amplification programs of the hearing aids.

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• Default setting of the AZUR hearing aid :

When AZUR is first turned ON, it is set to :

  • Program 1 : Classic amplification (presbycusis, standard environment) ;
  • The average amplification volume : 24dB.

This setting is suitable for the majority of users with mild to moderate age-related hearing loss (presbycusis). The user can change the volume, according to his / her feeling, thanks to the dedicated push button (C).

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• Preference memory :

Once the user has chosen a volume level that suits him/her and has used it for more than 20 minutes continuously, AZUR will save this preference and restore it by default each time the hearing aid is used, or until the next time the volume level is changed and used for more than 20 minutes continuously.

• Increasing the volume on the AZUR hearing instrument :

Using the dedicated part of the push button (C+), the user can increase the volume up to 4 times from the default volume (24dB). Each press is signaled by a double beep and adds 3dB to the previous volume level. The volume can therefore be increased by a total of 12dB, compared to the default volume (24dB). When the user reaches the maximum amplification (4th press on C+), the device indicates this with a single beep. The maximum amplification of AZUR is 36dB.

Actions

Signal

Gain

Final volume
AZUR is ON
3 beeps + short music- Default volume setting : 24dB
1 press on C+2 beeps+3dB 27dB
1 press on C+2 beeps+3dB 30dB
1 press on C+2 beeps+3dB 33dB
1 press on C+1 beep sound+3dB Maximum volume of the hearing aid : 36dB

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• Decreasing the volume on the AZUR hearing aid :

Thanks to the dedicated part of the push button (C-), the user can lower the volume up to 4 times from the default volume (24dB). Each press is signaled by a double beep and reduces the previous volume level by 3dB. The volume can thus be reduced by 12dB in total, compared to the default volume (24dB). When the user reaches the minimum amplification (4th press on C-), the device indicates this with a single beep. The minimum amplification of AZUR is 12dB.

Actions

Signal

Loss

Overall volume
AZUR is ON
3 beeps + short music- Default volume setting : 24dB
1 press on C-2 beeps-3dB 21dB
1 press on C-2 beeps-3dB 18dB
1 press on C-2 beeps-3dB 15dB
1 press on C-1 beep sound-3dB Minimum volume of the hearing aid : 12dB
• Note :

The AZUR hearing aid has 3 different amplification programs :

  • Program 1 - Classic program, harmoniously amplifying high and low frequencies ; suitable for all types of sound environments ;
  • Program 2 - Specific high frequency amplification program ; suitable for noisy environments ;
  • Program 3 - Specific low frequency amplification program ; suitable for quiet environments.

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• Default setting of the AZUR hearing instrument :

When AZUR is first turned ON, it is set to :

  • Program 1 : Classic amplification (presbycusis, standard environment) ;
  • The average amplification volume : 24dB.

This setting is suitable for the majority of users with mild to moderate age-related hearing loss (presbycusis). The user can change the volume, according to his / her feeling, thanks to the dedicated push button (C).

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• Preference memory :

Once the user has chosen a program that suits him/her and has used it for more than 20 minutes continuously, the AZUR hearing aid will record this preference and restore it each time the hearing aid is used again or until the next time the program is changed and used for more than 20 minutes continuously.

--

• Changing the amplification program :

When AZUR is first turned ON, it is set to program 1.

  • To change from program 1 to program 2 : Press and hold the push button (C) for more than 3 seconds, until 2 beeps indicate that the hearing aid is now on program 2 ;
  • To switch from program 2 to program 3 : Press and hold push button (C) for more than 3 seconds, until 3 beeps indicate that the hearing aid is now on program 3  ; 
  • To switch from program 3 to program 1 : Press and hold push button (C) for more than 3 seconds, until 1 beep announces that the hearing aid is now on program 1 (classic program).

For each amplification program, the user has access to the volume as explained previously.

• Keep your ear canal clean

Repeated use of a hearing aid can lead to an accumulation of earwax in the ear canal. This build-up of earwax can lead to a blockage of the ear canal and further decrease your hearing capacities or even cause whistling (feedback) when using your hearing aid. Keep your your ear canals clean. If an obstructive earwax plug is blocking it, consult an ENT doctor to remove it.

• Care instructions for the AZUR hearing aid

During use, earwax and dust can deposit on the various components of your hearing aid and affect its proper functioning. In order to avoid this, we recommend that you pay attention to the maintenance of your hearing aid and that you observe the following instructions.


• STEP 1 : Cleaning the bio-medical plastic shell (D)

Placed on the auricle, the shell and its components (notably the microphones) are subject to humidity, dust and micro-dirt from the ambient air. Clean the shell with a soft, dry cloth after each use of your hearing aid.


• STEP 2 : Cleaning the microphones (B)

The microphone is a fundamental element of the functioning of a hearing aid. Its role is to capture sounds that are then amplified and played back to the user. AZUR has 2 microphones (B) located on the shell (D). Clean the microphones regularly by scrubbing them with the provided brush, so that no deposits prevent them from working properly.

• STEP 3 : Cleaning the silicone eartip 

The silicone eartip is located at the end of the tube (A) and covers the sound outlet. Because it is positioned in the ear canal, it is common for earwax to be deposited on it, affecting the sound reproduction quality of the hearing aid. To avoid this situation, the silicone eartip must be cleaned regularly. To do this, please :

  • Remove the silicone eartip from the tube (A),
  • Scrub the eartip with the dedicated brush,
  • If necessary, rinse the eartip under warm water. In this case, make sure that it is completely dry before putting it back on the tube.

For reasons of hygiene, we recommend changing the tip once or twice a month.


• STEP 4 : Cleaning the tube (A) and the sound outlet (E)

The sounds picked up by the microphones (B) are guided to the ear canal through the tube (A) and delivered to the auditory system through the sound outlet (E) which is located under the silicone eartip. To ensure that your hearing aid works optimally, make sure that the tube and the sound outlet are kept perfectly clean, unobstructed by any deposits that would slow down the reproduction of sound. To do this, please :

  • Remove the silicone eartip from the tube (A) and clean it (see step 3),
  • Remove the tube (A) from the shell (D),
  • Slide the black wire into the tube, until it comes out of both sides of the tube,
  • Then remove the wire, replace the tube and the eartip.

Remove the tube• At the point where the tube (A) is attached to the shell (D), a red line is marked on the tube.
• This line is positioned opposite a red dot located on the hearing aid, in the center of the shell (D).
• Hold the tube attachment point between your thumb and index finger and turn it 90° to the second red point on the outside of the unit.
• The tube is disengaged : pull gently on the tube to remove it from the shell.
Put
the tube

• Insert the fixing point of the tube in its space on the shell, positioning the red line on the side, facing the external point.
• Then turn the attachment point 90° to position the red line over the first red point, located in the center of the shell (D).


• STEP 5 : Store the
AZUR hearing aids in their rechargeable storage box

When you are not using your hearing aids, store them in their box, away from dust and shocks. Make sure your box is charged. Do not leave your hearing aids on charge for more than 5 hours, as this may damage the battery.

• Waterproofing

The AZUR hearing aid is not waterproof. Remove it before :

  • Taking a shower or going swimming,
  • Applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc.

If the AZUR hearing aid is exposed to such products, let it dry before turning it ON. Never attempt to dry AZUR with a hair dryer or a microwave oven.

Storage

When you are not using your AZUR hearing aids, store them in their rechargeable storage box.


• Extremes temperature

Do not expose your hearing aid to extreme or prolonged temperatures, do not leave it under the sun, in your car, near a radiator, etc.


• Anti-vibration

Do not bang your hearing aids against each other, do not bang them against a hard surface, it could damage them.


• More

Using a hearing aid does not restore normal hearing or does not prevent hearing loss. Check our F.A.Q concerning this point.

Do not allow others to wear your hearing aids.

Keep your hearing aid and accessories out of the reach of people who might swallow them. Do not put the hearing aid in your mouth. If swallowed, seek medical attention immediately.

Do not wear your hearing aids during X-rays, MRIs or similar examinations.